strugglin gto connect to xbox live

Just bought an xbox 2nd had, set up my avatar etc, trying to connect up to live...

Asks for my name

My email address

my password to winows live

then says cannot connect as i already have a gamertag elsewhere...so i have established that at some point i have created a gamertag but why can't i connect it to this xbox? Can anyone tell me step by step how to rectify this?

Many thanks

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

1, Did you buy the Xbox Used, or New.

2. Is the Xbox the Slim, or an older 1.

3. Do you have connected to the internet (You Do), please reset the router.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.