Strict nat type error, teredo IP issue

India

Beetel, 450tc3

1 Xbox one

Both(wired&wireless)

Is UPnP Enabled? Yes

Yes, 'Strict' nat type

Yes, cannot get a teredo IP address. Detailed nat information: your network is behind a firewall(or not connected)

My ISP is 'airtel'

 

Question Info


Last updated July 4, 2018 Views 19 Applies to:

@BlueFar hey hey

Can You check please, what IP address You got on WAN interface of Your router? Copy it hear, first two octets, as example: 172.16.x.x

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122.179

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@BlueFar

Nice work! Ok, You got public IP, so we can try to troubleshoot Your gateway.

As I can see, Your gateway capably to do port forwarding and UPnP, and have IPv6 Support.

So let's try to do some basic maintenance, like cold reboot of Your gateway and console first.

1. Hold down Xbox Home button on console for about 8 seconds;

2. Wait sometime, light on power supply must change it color from white to orange;

3. Unplug power supply from outlet for about 30 seconds;

4. Power down gateway by using power button, if it have it;

5. Unplug it power supply from outlet for about 30 seconds;

6. Start gateway first, when it end start procedure, start console.

7. Do network test again.

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It didn't help, same error pops up again

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@BlueFar

Ok, ours next steps is restoring settings to factory defaults, on gateway and on Xbox One. To find how to restore settings to factory default on Your gateway You need to consult with gateway manual.

For Xbox One do this steps:

1. Press Menu button on Your controller

2. Select Settings

3. Select Network Settings

4. Select Advanced Network Settings

5. Select Alternative MAC Address

6. Clear

By doing this steps we restoring all settings to factory defaults, network settings, so all misconfiguration errors would be cleared.

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