Strange Xbox error message

Hi guys! Got bit of a problem here and I'm hoping someone can advise.

Today while playing Forza 3 from the hdd my machine suddenly decided to lock up. No big deal, I reset the xbox and proceeded to reboot the system. Upon signing in to XBL the machine froze again so once more, I restarted the system.

Dreading a RRoD I closed my eyes and hoped for the best, only to be greeted by the following message...

"Some data is missing or corrupt. Please install the update and restart your xbox. If problems persist, it may be your hdd."

OK, that's not exactly verbatim, but it's 90% accurate to what was displayed. BTW, the error msg displayed in the same type of window a dirty disc error displays in. Anyway, I installed the update, restarted the Xbox, and it froze again on the dashboard. Another reboot later, the same error msg displays. Installed the update again, and so on, repeating the process almost half a dozen times to no avail.

So far I have checked the following:

* checked the hdd on a different xbox and it worked fine
* used a new hdd on the freezing xbox, freeze persists
* migrated my gamertag to memory card, tried to load from that, freeze persists.

The problem seems to be specific to my main Xbox and if I were to guess, the problem is in the bios somewhere. Perhaps it became corrupt? And if so, how on earth does that happen?

Seriously hoping someone here has experienced all this and if so, has some advise. Sorry for the long message, but before I call Xbox customer support, I'd at least like to have some understanding as to what happened.

Cheers

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Update! Not sure if this helps any, but just managed to get online with the console, and before it froze, was able to navigate the dashboard briefly. While flicking around the place, I noticed corruption in the advertisements being displayed. It was similar to when a Jpeg doesn't load correctly and halkf the picture is one color, and the other half is another color. What could be causing this? Please help :(

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Update! Still happening, would really like some input from the specialists employed here. Tried resetting the Xbox to factory status, a trick I picked up on the internet. (Press LB, RB, X, LB, RB, X) It was supposed to delete any updates and make way for a fresh download. Didn't work.

So far I have checked the following:

* checked the hdd on a different xbox and it worked fine

* used a new hdd on the freezing xbox, freeze persists

* migrated my gamertag to memory card, tried to load from that, freeze persists.

* LB, RB, X, LB, RB, X to reset factory status, redownload the update.

* Not signing into Xbox Live

Everything still results in a freeze. Its worth pointing out also that there was some corruption in input movements when navigating the system settings. The highlight bar actually moved up, off the list above the top choice. Also the background theme only loads about half the time. Also I've noticed the avatar doesn't load always as well.

PLEASE, throw me a bone and give me an idea of whats causing this and if there is anything I can do to fix thjis short of sending it in for repair. Dealing with the Japanese Customer Service section is anjightmare as they doN't have any English speakers there at all. :(

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.