It all started on GTAV -- and I know how much trouble people have been having since it's release...I gave it a go and it didn't work, so I decided to give it a bit of time before I try again. Well, during single player, xbox live disconnects - and refuses to connect again...
This is where I hear problems my housemates are also having with the internet -- So I don't worry, knowing my landlord will fix it while I'm at work.
Get home and he's fixed it, my laptop, phone and ipad (as well as everyone else's) works fine...except my xbox.
I log on in horror to find that not only is it refusing to reach XBL (but will connect to the router and internet) it has also deleted my gamer profile! So know I can't even play my single player GTAV game (but I know I can re-download it from XBL...whenever it decides to work!)
Go through the obvious troubleshooting methods...
1) Did an extended power-cycle, with no prevail.
2) Tried out a wired connection with a ethernet cable, still no luck. (same error)
3) Moved the console closer to the router..nope.
4) Restored to factory default, turn off xbox and on again...no luck.
Have no idea what to do next! Bit concerned I've lost my profile too =( Details below...
What country/state do you live in? United Kingdom, London
Modem brand & model # : Virgin Media 'Super Hub' VMDG480 Netgear
Router brand & model # : Virgin Media 'Super Hub' VMDG480 Netgear
Connected using wireless Xbox 360.
Is UPnP enabled? Unknown, but I assume it does.
Who is your ISP? Virgin Media
Values obtained from Error Status Report:
D: 22.214.171.124, 126.96.36.199
N: dogsdinner (great name for a router eh?)
Thank you in advance for any help anyone can give!