Strange error code when trying to renew service on xbox.com

Received the following error code when trying to change from Xbox Live free to Xbox Live Gold on xbox.com:

date: 9/22/2011 2:14:54 AM
code: 26D55BEE9592A35
s: Qtq4ip8S2ilwZQLgJR0ljA==
id: d3b0917c-6195-45b8-96de-810bea91c370
req: f53e81c1-0f7d-4c7c-863b-812b6bf207df

I'm also unable to do this on the xbox console itself.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

I discovered the issue

The two payment options I had on file were both invalid. I removed those two and added a new payment option and the process worked as expected.

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What error message and error code do you get on the console?

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I can't recall exactly, but it's just a generic "this operation cannot be completed" or something.

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