Stop Gold subscription

Hi!

I would love to stop my gold subscribtion, i can't do it....

Have tried the billing.microsoft site, and the support section here is giving me error 401.

Please end my gold subscription!

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

You'll have to call support.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Phoning Xbox Support is the only way of cancelling automatic renewal.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

What is their phone number. I live in norway and as stated, the support section is giving me errors, so i cant find the number...

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'd like to know why users cant just turn it off themselves?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Probably because it is a hard thing to do so people don't do it immidiately and eventually forget it. Good way to earn money.. :D

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

This should be the contact info for Norway:

Åpningstider

Hjelp via telefon er tilgjengelig.

•Mandag-fredag: 9:00 - 17:00

•Lørdag: Closed

•Søndag:Closed

Telefonnumre

•Direkte oppringing: +47 23 16 25 54

•Gratis: 800 14 174

•Hørselshemmede (teksttelefon): 800 14 175

Merk at disse numrene kun kan brukes til Xbox-støtte. Kunder som trenger hjelp med PC-spill, kan klikke her.

Legg merke til at hvis du ringer oss fra en mobiltelefon, kan ytterligere avgifter påløpe fra tjenesteleverandøren. Kontakt tjenesteleverandøren for mer informasjon.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.