Stollen account

Hello

I'm writing this from my friends account.

My account was stollen.

After a week of being offline I turn my xbox on and it says that I need to recover my account.

I check my friends xbox and it says I have been online 7 hours ago (totally wrong) and that someone played FIFA 12 on it and got 15 achievment points.

I lost a whole year of Gold subscription and also 2000 MSP points on my account also Season Pass for GoW3.

I would phone Xbox support but its saturday.

What I can say more....... HELP

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

recover password for you hotmail account then change it?

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Of course someone changed also the email.

Eurogamer had an article about it that hackers had stollen some account this month.

Also to clarify things never used  any "cheap" MSP points and pc and other hardware is clean of any malware.

Small chance to get an admin response and help from support now eh ?

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You're stuck until support reopens. When it does call and ask for an unauthorised access investigation to be opened.

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