stolen account

my account was stolen and i bought it back so a few hours later a screen popped up and said i was banned

 

i was told to file and unauthorized access claim but how do i do that?

 

Question Info


Last updated July 5, 2018 Views 9 Applies to:

Call Xbox Support

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Someone stole your account and then you paid to get it back?  You should have contacted support to open an unauthorized access ticket.  Do so now.  Support works directly with the PET members.  If they find your claim to be true, your ban will be lifted.

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