My son has been off the xbox 360 for a few weeks and upon returning he had a few friend requests. He tried to accept, they failed. I told him maybe they just expired, so decline and ask people to resend. He did that and someone sent one today and he couldn't accept. That seemed strange. His account has not been changed on privacy settings. He's never had trouble adding friends before, so I came to search for it.
I've seen lots of posts involving this problem and it being fixed about twenty times. Yet, here we are unable to accept or send friend requests. I tried to do so via the web for him, but it fails as well. Same issue everyone else has been having over the last month or so.
I'm not sure why this problem isn't fixed, but my son would like to add his friends from school. So please fix it.