I also have the wrong tenure in my system. I should have atleast 9 (I believe it could be 10 somewhere beginning of this year but haven't checked in a while). However it changed to 6. I'm not too happy of course as I have been a member for a long time.
I have deleted my profile several times and re-downloaded, however this didn't work.
I have also deleted my account, cleared the cache, waited for 30 minutes and redownloaded my account. this also didn't work.
I hope someone can help me out in this matter.
Thanks in advance.
Christian (Gamertag: Castus)