Sterio Headset adapter issues (Controller(s) refuses to update after trying everything)

Bought my Sterio Headset Adapter for my TB x32's and when I go to update my controller, it keeps saying, "There was a problem updating your controller"

Now I tried all the troubleshooting steps from using a different usb cable, I used other usb ports, different controllers, and even power cycled my xbox multple times.

Now here is the weird part, When I try to do the update without the adapter plugged in, it says it succeeded but whenever I plugged the adapter back in, it still prompts me to update it. I can hear game audio and can hear my friends voice chat perfectly but they say my voice is too loud and has lot of static to it.

Is it my controller or the adapter that is causing this?

   

 

Question Info


Last updated July 4, 2018 Views 1 Applies to: