Status Code Help

My Xbox is not connecting to Xbox live and I've followed all of the steps for troubleshooting except contacting my ISP, only because it's too late right now. I have this status code that I'm getting that I'm unsure what it means. I tried searching on Google to see if there has been anyone else with the same status code. I don't know why I'm getting a status code if I can't even use it to help me solve my problem online by at least searching for it. I have the original white Xbox too.

Status Code: 335a 351f a080 0f00 b007 2af9


 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I also want to add that I'm getting and error status report too.

W: 0000 - 0000

X: 0600 - F001

Y: 22A0 - 4000

Z: 8015 - 1002

ID: FFFF - FFFF

Again I don't understand why I have these error message and no way to find out what they mean. Wouldn't it make sense for Microsoft to have some sort of information page on these statuses and what they mean. I feel like I'm getting info throw at me that I can't even use to help myself. Please correct me if I'm wrong.

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Hey mate, the first error code you listed comes up when trying to update your console when it can't establish a sufficient connection to LIVE. Can you please try the steps at the top of this page, especially number 5?

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Well the issue isn't so much about the update, but the fact that I can't connect to Xbox live right now. If I can connect to Xbox Live then I shouldn't have an issue with getting the update. I did contact my ISP and they said its not them, not to mention I've had a few people bring their Xboxes here and they were able to connect just fine. I'll have to try my Xbox at another person's house and if that doesn't work then I do have an option to exchange it (I did buy it used =\ ). Other than that I still not sure why I can't connect to Xbox Live (I already did the step by step troubleshooting Xbox has provided on this website).

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Okay, if the console DOES work at a friend's house, then please answer these questions, and we'll see about resolving your network issue.

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Yeah the same error occurred at my friend's house. I'll simply exchange it for another one. That should hopefully solve the problem.

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