Status code 807b01f6

Status code 807b01f6

Any clue what it is, why I have it and what I can do about it? get this message everytime I try to get access to a Xbox Live feature on my console.

Restarting the console won't do a thing.

Thanks!!

Dave

 

Question Info


Last updated July 4, 2018 Views 9 Applies to:

Hey Dez X,

It sounds like you're having some issues with either your profile or the internet connection.

Let's start with the profile.

Could you try the following:

  1. Delete your profile (profile only, NOT profile and all items)
  2. Clear the System Cache twice
  3. Restart your console
  4. Re-download your profile
Please let us know if this fixed the issue =)

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I am also getting this status code(807b01f6). The xbox connections have been bad all morning then as I were going back to xbox home from World Of Tanks this code appeared, I realised I were still signed in but it says I was nolonger connected to xbox live but I could still see my friends and what they are playing. I have restarted the xbox and cleaned the the cache still same result- from what info I can this is a sign in error due to the incorrect info being relayed by the server and hopefully will get sorted out . try leaving your xbox off for couple of hours and try again

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Hey there fabledsoulja!

Sorry to hear about the connection issue. If you're still having this issue, try re-downloading your profile. If you continue to experience this issue after trying that, please go ahead and post a new thread with any details and troubleshooting steps you have tried. That way you can be provided support tailored specifically for you!

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