This happened over a year ago and took quite a bit to fix, me basically calling and calling and calling.
I'm hoping by posting here, this can be fixed a lot easier.
When I goto my settings blade, click on account, the "Your Memberships" panel rotates and then this error finally pops up:
Can't retrieve information from Xbox LIVE. Please try again later.
Status code: 807B01F4
When I try to access it through xbox.com, I get a Uh oh, that shouldn't of happened error page.