status code 80162765

status code 80162765

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Can you please let us know when you are getting this error code? What are you trying to do?

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i have an expired credit card on file and have a 3 monh prpaid card that i am trying to redeem and i keep getting this error and this status code pops up...i need my live wat is the issue?

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First try removing the expired card. If you have a balance due on the account, you will need to settle that before adding the prepaid card. Please call phone support (support.xbox.com/contact-us) for this.

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My account got suspended becouse of my pament option and when i try to remove the payment option i get the error code how do i fix this so i can go back online?

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You will need to contact Phone Support: support.xbox.com/contact-us

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i got the same thing and no one picked up when i called

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Gando: make sure you are calling the proper region for your account, and that you are calling during their business hours. Check here for info: support.xbox.com/contact-us

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I'm trying to switch my Xbox LIVE payment option to a different credit card. It keeps on telling me that it can't retrieve information from Xbox LIVE. The Xbox LIVE is connected and is running but I cannot get anything to work.

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