Status Code: 40A3-416B-1380-267F-C000-0185

What Country/State/Province do you live in? Illinois, USA
Modem brand & model number:
 **** - TM902A
Router brand & model number: Netgear Rangemax - WPN824V2
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? No
Things you have tried: All the troubleshooting steps for xbox live connection error
Is UPnP Enabled? Yes/no/Unknown Unknown
Do you have a NAT error? If so, what is your NAT type? No
Any Error Codes you encounter: 40A3-416B-1380-267F-C000-0185
Who is your ISP(Internet Service Provider)? Charter
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W:
 0000-0021 
X: 0000-F001
Y: 20A8-48E0
Z: 8015-1007
ID: 0006-0000
L: 0015-10F1
Q:0015-1-F1
T: Wireless
D: 192.168.1.1, 0.0.0.0
S: WPA
C: 6

I also checked my Storage devices under settings and the internal HDD (4GB) is showing unformatted and will not format no matter how many times I try. 

 

Question Info


Last updated July 4, 2018 Views 111 Applies to:

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I am having the same problem and all the "fixes" only work  if the problem is at are end.

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Had one error, applied update via USB, now getting this same error. Microsoft sucks.

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Just talked to Microsoft again.  I have this exact error code.  They said it is a console issue and will have to be sent in for repair.  My warranty expired March 27, 2014.  Has anyone else had any luck with this update? Or sent their console in?

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Exact same problem!

Same "40A3-416B-1380-267F-C000-0185" error code with "can't process the update" message after attempting April 1 2014 update on 360S. When I try a USB flash drive (FAT32 formatted with update in root) getting "40A3-416B-1600-267F-C000-0185" with "can't process the update".

I also can't format internal 4GB memory, showing unformatted and will not format no matter how many times I try. Memory was working fine before update attempt.

I also can not connect to Xbox Live, never had an issue signing before the update attempt.

Maybe the update can't be processed without being signed into Xbox live, but I can't sign into Xbox Live without the update ?

Out of warranty too...

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Same Problem, Same error code and internal storage will not format. has anyone found a solution?

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Same problem, same error code, internal storage will not format, microsoft needs to post a solution, this is obviously not a hardware issue

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Ugh same problem. Anyone been able to find a fix? I tried via usb and same error.  It is not a console issue according to link below. WTH microsoft.

https://support.xbox.com/en-US/xbox-360/system/software-update-errors

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support.xbox.com/.../error-code-lookup

C000-0185 can also indicate that your 4gb internal memory is faulty, as you can not simply reattach it like step5 would advise to

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Same issue and i even went out and bought a larger hard drive still nothing works

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having the same problem looks like i have to buy a new xbox

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