Seems I have been unable to download this new update for a number of days now and I am also unable to connect to Xbox Live. I have been trying to figure out a way to get this working so I am able to log onto Xbox live but from all the different articles being put on here from both xbox users and xbox support staff but none of which I have tried have yet to work! The thing which is annoying me most here is that I am not only paying for Xbox live but I am also paying for other programs which are only accesible with xbox live so I am really loosing out with this little error! I would not only be greatful with a speedy reply but I would also like to know what is going to happen about refunding? And more importantly I think all your xbox live members need an apology for this inconvience which I have yet to find anywhere on this server!