Status Code 396B 0000 0080 0300 8007 2751

I'm getting this Status Code when trying to update my Xbox 360. I tried the troubleshooting steps on the support website but it didn't fix my problem and I am not able to play on Xbox live. Any help?
 

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Last updated July 4, 2018 Views 0 Applies to:

Hey there Endo, thank you for making this post! We're more than happy to help. :-) To be sure, did you try these steps specifically?

The update could not be downloaded from Xbox LIVE. Try the following:

  1. Try installing the update again.
  2. If you are having problems connecting or staying connected to Xbox LIVE, see Xbox LIVE connection problems.

Note You can also update your console software by copying the update to a USB flash drive or CD. See Troubleshoot console software update proble

 

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Yes, I tried reinstalling again and several of the solutions on that page.  I am still getting an "Update Failed" error message.

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Hello endo! Would you be able to describe the things you've tried? I don't want to offer suggestions if you have already tried them with no success. Thanks! :)

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