status code 335a-0000-0080-0300-8007- 000f

I've had this xbox 360s for less than 24 hours and I cannot connect to xbox live.  Can someone tell me what this status code means?  I have tryed the 7 solutions on the support site to connect to xbox live, still no connection. 

I also received an error report: W: 0000-0021, X:  0000-f001, Y:  20a8-4840, Z: 8015-1007. 

 

 

Question Info


Last updated July 4, 2018 Views 37 Applies to:

Hey there Purse! I'm sorry to hear you are having issues connecting to LIVE. Can you explain what you are trying to do when you get this error? Also, let me know exactly what you have already tried and we'll go from there. Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The error has been resolved.

The status code 335a-000-0080-0300-8007-000f means a storage device (memory unit or hard drive) was not found during the software update. Follow these steps:

Turn off your console.

Remove all console storage devices, including any USB flash drives, external hard drives, or the internal hard drive on the Xbox 360 S console. Learn how to remove the hard drive.

Add your primary storage device, for example, the hard drive.

Turn on the console

Try updating the console again.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.