Status Code: 3151-396B-1380-2203-C000-0001

Status Code: 3151-396B-1380-2203-C000-0001

Trying to connect to XBox Live and do the system update but cannot connect. I signed up for the free membership recently on my PC but have not been able to connect via system. Does anyone know what this status code means or what I can do to fix it? Any help is appreciated, thank you! :)

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Hey there Asp! I understand you are having some issues updating your console. For that particular error code, you would need to contact phone support directly (support.xbox.com/contact-us). I hope this helps, thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.