Static IP adress lost after each Xbox One power off

Hi,

I need to use a static IP adress to open ports in my internet box, and to get an "open" NAT.

But each time my Xbox One is powered off, when I turn it "on" again, the static IP adress I saved the previous time is lost, and replaced by another one that is not OK.

My Xbox one is completly powered off, I don't use the "fast start" mode because of another problem : if I use this mode I have a black screen for the TV, the only way to get back the signal from the Canal+ decoder, is to shut down completly the Xbox One and to restart it, so that's the reason why the "fast start" mode is unusable at home.

Thanks for your support.

 

Question Info


Last updated July 4, 2018 Views 19 Applies to:

UP, I still have the problem.

Is that someone from Microsoft is able to respond, is an identified problem will be fixed soon, or is that my Xbox One is defective?

Thanks.

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