Start up

I just got the brand new 4gb Xbox a couple weeks ago. Everything was fine for a few days, then it had the update. Now it just stays on the Xbox logo screen and won't start up. I have to unplug it, and repeatedly try. Sometimes it will start, but it won't sign in, it will just stay on the grey screen with the circle moving.

Question Info

Last updated July 4, 2018 Views 1 Applies to:

If you still have your receipt I would try to return it for another console. If not, I'd call Xbox Support at (800) 469-9269 and see if you can get it replaced. That doesn't sound normal to me!

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