Spinning Disc Constantly!!!

Hello, 

So just recently my discs have been ejected while still "spinning." 

I decided to start dashboarding first, then ejecting my disc.. nope still spinning. 

So now I have sat in dashboard for the last 20-30 minutes since playing, probably longer.. and when I hit eject the disc was still spinning! 

This is certainly not good for my games... did I mention these games are also installed and shouldn't spin beyond startup in the first place?

Please help! 

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hello. Sounds like you are having a problem with your disc drive. You might want to request an RMA from Xbox Support as this sounds like a serious issue that can cause your discs to be scratched and become unplayable. You can also request a repair online here: https://myservice.xbox.com

You can contact Xbox Support here: support.xbox.com/.../contact-us

Good luck.

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Hey there, no need for  repair just yet, there's still a couple things to try!  The first I would suggest it just clearing the console's cache: support.xbox.com/.../clear-system-cache if that doesn't resolve it, you should also try removing all accessories (including hard drive) and see if that makes it behave itself.

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