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Read on the forums about many other users unable to connect to Live. Followed all suggestions to the letter and still offline. I have a Netgear DGN2200 and Telkom is my ISP. Assistance would be welcome
Hey there, xxxxxxxxxxxxxPO. Can you please fill out the following information for us? We'd be happy to assist!
What Country/State/Province do you live in?
Modem brand & model number:
Router brand & model number:
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
Things you have tried:
Is UPnP Enabled? Yes/no/Unknown
Do you have a NAT error? If so, what is your NAT?
Any Error Codes you encounter:
Who is your ISP(Internet Service Provider)?
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
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