Ive just changed my name from TVT Vanquish to TG Hydra, This didnt work, it has spent 800 points off my account then it didnt change my name, Sort this .... Ive just come back from me quitting to the xbox failing once again...
www.billing.microsoft.com and double check the the points have been spent on a gamertag change. If you can see this purchase then it would be a good idea to contact the xbox support line.
It may also be a good idea to clear the update cache on your console and sign out then back into xbox LIVE, this should update your profile.
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