Sorry this console can't play until your subscription payments are up to date.

I have an XBOX 360 with XBOX Live Gold membership for a 2 year plan. The payment transactions come straight out of the bank account and we have enough money for the monthly fee in the account. Whenever I try to even use my XBOX for almost anything (even non-live games) it brings me back to a screen saying I cannot connect and that my subscription payment is up to date. Bottom line is that I know it is up to date and that I still have 1 more year left on my gold membership plan. Please help if you can.


Question Info

Last updated July 4, 2018 Views 2 Applies to:

Hey there, can you double check your payment option here?

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