Someone is trying to hack my account!!!! Need help!

So this guy wanted a one versus one on modern warfare 2 and i declined it so he threthend to hack me, I thought he was a kid that was bluffing. A couple days later (about 3) he sends me a message saying he know my ip address and tells me hes going to hack. Fast foward 2 days (today june 28) he sends me a message again i go to read it and he now know my info such as real life name, day of birth and other im afraid he has aleready been on my account and went on my billing information. Im trying to call the Xbox Live Enforcement team but i d'ont know their phone number or where to contact them to prevent this guy to hack into my account.

 

Question Info


Last updated July 5, 2018 Views 15 Applies to:

Plz help!!!!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You can't call the enforcement team. File a complaint on the gamer via the console and that goes directly to the enforcement team. Also, block communications with him. You can also change your password. Without your Live ID and password he can't actually access your account. If your account does become compromised, you'll need to call support immediately.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

what should i file under?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Under text and voice and then text message or voice message depending on how he sent the threat.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.