Someone has my xbox live account and keeps getting back in even after i've changed my password and email address!!!

This guy keeps getting on even when the password is changed and I change the email address and he keeps going on and buying things with my credit card! (not to mention microsoft wont let me remove the card) I can't stop him at all, he someone gets on.

Someone said its because he has my old xbox, so if i recovered the profile on a friends xbox and then changed the password and email address would he no longer be able to get on my account?

He also did the same with my cousins account. This is getting really annoying, and nothing is stopping him from getting on and spending hundreds of my dollars.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

If your account is being accessed without your permission, please contact Phone Support and file an unauthorized access claim: support.xbox.com/contact-us

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