Someone hacked my account!

I got this email saying:   Your Windows Live account has been renamed. We just wanted to check with you that it's okay.

    -  Old account name: [mod removed]
    -  New account name: [mod removed]

If this is correct, you don't need to do anything.

If this is incorrect, please follow these steps:
1. Reset your password by going to https://account.live.com/password/reset
2. Rename your account by going to https://account.live.com/

Thank you,
Windows Live

Microsoft respects your privacy. To learn more, please read our online privacy statement:
http://go.microsoft.com/fwlink/?LinkId=74170

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052

I don't know who is [mod removed] is and I can't recover my account.

 

Question Info


Last updated July 4, 2018 Views 88 Applies to:

If your account has gone walkies from your console then call support right now and get an unauthorised access investigation opened.

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Ok i got to the persons xbox live account and this is the persons account who hacked me. I cant sign in to sirpepperco anymore now.

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I say again phone support right now and get an unauthorised access investigation opened. That's the only way you're going to get this sorted.

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Yeah you need to call right away.  I don't understand why someone would bother doing this....

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Possibly one of you could help here......My roommate account was hacked and i am on his family gold plan. They have sense suspended his xbox live account while they "investigate" the matter. I have nothing to do with the situation obviously yet i am not able to sign into live via my gamertag now...nor purchase another gold accouint or basically anything. What should i do in this situation or am i screwed until he sorts out his mess?

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If he was the primary account then I'd say you're screwed for the moment.

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