Someone found out my password and used all of my MS points.

This actually happened about a month ago, someone went on my account and used up about 4k microsoft points (bought a 4k points card), forcing me to change my email and password. I asked a friend if i could get my microsoft points back, but he said that there is no chance that they will give me back my points as they were spent on my account, so i guess i delayed reporting the issue. I want to ask before i file a report, If my account goes under investigation, will there be any chance I can get my microsoft points back?

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

As long as you start an investigation, there is a chance they can get you your points back.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.