SOMEBODY HACKED my xbox live microsoft points

i went on a vacation on july 4 till aug 3 and BEFORE i have left i have 160 microsoft points but when i came home i have 0 MICROSOFT POINTS 

 

can somebody pls retrieve my points and ban who ever hacked my ACCOUNT 

 

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Last updated July 5, 2018 Views 3 Applies to:

I felt retarded for posting this post the thing is my microsoft points expired on the 5/25/2011

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[quote user="GamerRon531"]

i went on a vacation on july 4 till aug 3 and BEFORE i have left i have 160 microsoft points but when i came home i have 0 MICROSOFT POINTS 

 

can somebody pls retrieve my points and ban who ever hacked my ACCOUNT 

[/quote]Just because you've lost MS Points, does NOT mean your account has been "hacked".  How on earth did you come to that conclusion?

 

If you have gained any MS Points through a promotion like Xbox Reward, or Bing Rewards or similar.  Those points can expire if not used, and this may be what happened to you.

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The 1-800-4MY-XBOX is the U.S. Support number please visit the following support page for a different support number for a different region:

http://support.xbox.com/en-US/pages/change-locale.aspx

Justin C.
Microsoft Office Specialist

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If you feel your account has been compromised, please call 1800-4My-Xbox immediately to have an Unauthorized Access Investigation on the account.

Also, we cannot give you 160 microsoft points.

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