So sick of error codes

First it was my Microsoft account with the error code 831188fb. Now randomly a new error code 80151012. I have no clue what to do and if possible would very much like to just remove all this extra "security" as it's more of an inconvince than an asset.
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi there GhostFaced007.

If you go here: support.xbox.com/.../error-code-lookup and search that 2nd code, it will come back with information about it and how to fix it.

As for the first code, that can't be found using the search facility.

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Hello

If you get this message and error code, it means that your Microsoft account is locked.

Solutions

To resolve this problem, try to reset the password for your Microsoft account:

1.Go to the Reset your password page.

2.Click to select I think someone else is using my Microsoft account.

3.Click Reset your password.

4.Enter your Microsoft account name.

5.Type the characters you see in the picture.

6.Click Next.

7.Click Customer support.

8.When Customer support appears, click it.

9.Enter the Microsoft account that you are trying to recover.

10.Enter your contact email address.

11.Click Continue.

12.Validate your identity by providing as much information as you can on the Microsoft account recovery page.

13.Follow the instructions to finish.

If you still experience the problem, contact Xbox Support to determine why your account was locked.

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