At least once a day I have to shut down my X1 and unplug the power cord so that I'm able to snap the Game DVR and record longer than 30 seconds. It will work fine for a handful of times but if I come out of the game and watch TV, or anything, returning to the game and trying to snap Game DVR leaves me with a blank gray bar on the right hand side of the screen. It seems like the snap process itself is working, but where the Game DVR options used to be, there's nothing but gray. Just powering off the console and turning it back on doesn't fix the problem either; I have to pull the power cable and restart. Any ideas why this keeps happening?