Simply can't connect...

Sooooo I was playing on my Xbox and everything is fine I come back to it a few hours later and it logs me on but it won't put me on Live. Says that I need to enter my password and email for security reasons. After I do it just says that there's an error. So eventually after a few times of redoing this, I delete my profile. Now there's a problem saying that profiles cannot be downloaded and to try again later....... My internet connection is great, but I'm still getting nothing. HELP ME!...... HELP.. ME....... SOMEONE!
 

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Last updated July 4, 2018 Views 0 Applies to:

Did you find the problem???? We are having the same thing!

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What error messages are you receiving? Sounds a little nasty. Do a connection test. Let me know the results

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Easy.

1)Try going to login.live.com/login.srf

2) Sign in there with your email/password, under password and security info you should edit security info.

3) 2 things might happen here. One of them is that you can receive a code on the emails/phone it tell you, if you do on the next screen you will see your security proofs. MAKE SURE THAT YOU HAVE 1 EMAIL SET UP HERE AND 1 MOBILE NUMBER THAT ARE VERIFIED, important so I capsed it. ANd two is that you cant receive code. If you cant, click cant use those anymore and then set up a mobile usually. Verify it by entering code.

4) Go to xbox and redownload you profile delete it from settings->system->harddrive->profile->delete profile only not the items

5) Download it social->Sign in or out->download profile

6) Play

For the xbox one steps are the same just skip the steps 4,5,6.

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