Signing into xbox live

When I try to connect to xbox live it asks for the account email  and password, but when I put it in it keeps telling me that "that email and password didn't work." but I know it's right because I can log in on the website. I'm very confused and don't know what to do. I've tried changing  password but it doesn't help. 


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Have a look at this thread here for possible fixes, particularly #3:

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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