Signing in takes a long time

I have noticed that it is taking over a minute to sign in with my Xbox Profile.  I have a fast cable connection so that should not be the issue.  What is causing my profile to load so slowly?

 

Question Info


Last updated July 4, 2018 Views 35 Applies to:

Hello. I am sorry to hear that you are having issues with your profile signing in. This could be some kind of network problem going on in the background. First thing I would try is sign in to your profile, and then clear your system cache. This could clear up some free space on your hard drive. You could also delete your profile, and redownload your profile, here is the link for that. support.xbox.com/.../profile-move-delete

Also I am going to post some network troubleshooting pages.

support.xbox.com/.../connectivity-solutions

I hope these pages can help, if not please let us know!

Good Luck!

Scooby Doo

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