sign up help.

Ok just got xbox the other day and l am trying to sign up with xbox live, l have sign up on internet for xbox live but when l try to sign up on the xbox l get this error.

 

This window live ld is ssociated with a different gamertag. enter another window live ld and password.

I have an account with window live.

How do get 1 mth of free gold.

 

Question Info


Last updated July 5, 2018 Views 28 Applies to:

Greetings, SpooniestMean8! Absolutely, we would love to help! First things first, please create a new thread and make sure to include a description of your situation, any error codes you are encountering, and all troubleshooting steps you have taken thus far. This will enable us to provide you with the very best support possible. Thanks in advance! :)

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can i have help plz

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[quote user="Mr 48hr"]

Trying to sing in to main account in xbox live.com but it takes me to a mess up account associated with the same email how can I fix this?

[/quote]

You can fix this by changing the email address associated to the account you're signing into xbox.com. Simply recover the account back onto your xbox 360 and change the Windows Live ID found under "Account Management".

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Trying to sing in to main account in xbox live.com but it takes me to a mess up account associated with the same email how can I fix this?

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If you wish to use your main account on sites which link to your gamertag then it would be a good idea to follow my second point in the post above. Once you recover this account and change the Windows Live ID everything will sort itself out (yes you will need an available Windows Live ID to complete this process).

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So do I have to sign up new window live account.

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Hi there.

 

As you have created the account via xbox.com you are no longer eligable to redeem a 1 month free trial, if you wish to use this account on your xbox 360 you can recover it, to recover the profile follow these steps:

 

  1. Turn on your xbox 360 and sign out of any profile on the dashboard.
  2. Hit the guide button on your controller.
  3. Select the option "Recover Gamertag"
  4. Enter the Windows Live ID and password you used to create this account on xbox.com
  5. Confirm and wait for your profile to download.

 

If you wish to redeem a one month free trial then you will have to create and sign up a new profile to xbox LIVE via your xbox 360 system.

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