Sign In Problem.

I couldnt sign into my account cause it wasnt valid or something, so i started the recovery process. it went almost all way through but then showed an error message telling my xbox live signup isnt available.

How am i gonna access live, and getting my account back, my user?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

that... has nothing to so with this. you should create your own topic about this.

as info i tried deleting cache, didnt work.

I can log in with my alternate account but i cannot recover my main account.

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Tried to log in today and this same response on my xbox gamertag, (noy valid) was working fine 2 days ago, but also got 2 emails today too 1 saying 11k microsoft points had been transferred to my a/c from  steph199008, this email starts "dear steph199008" > this a/c is nothing to do with me at all not even on my friend's list so I don't know how my email address was used to receive this message and the 2nd email said that I had bought 5k microsoft points which I have not, as I was not even logged in today at all. My gamertag is Delfi.

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I tried deleting it yes, but not clearing cache. should that work?

first time i tried wasnt even on my console.

until i get this figured out i cant use my 360.

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Just to clarify, did you delete the profile first (profile only, NOT ITEMS!), clear the system cache, restart the console, and then try recovering? If not, give that a shot.

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