Sign-in Blocked. ARGH

all 4 of the accounts on our family pack got suspended for payment methods, but the primary family member can't sign into his hotmail because sign-in is blocked for him. He could easily fix the payment problem if he could just sign into his hotmail. Help please?

 

Question Info


Last updated July 5, 2018 Views 7 Applies to:

You need to go to billing.microsoft.com and do it there. Pay off anything it says you owe there, update your details and you'll be golden.

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He can't sign into the email at all. He didn't mistype or forget his pw. He needs his email to be unlocked/blocked.

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Call support.  They'll have you back up and running in minutes.

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Called support and they told me to wait for a phone call that is suppose to come today, still waiting. Already gave them my account info and it's 100% correct.

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Support gave me no help at all. I already called them, still waiting on a phone call, this is bs.

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Sorry but phone support is the only people who can help you with billing issues, so just be patient.

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Problem has been fixed already. :) Finally got access to my main gt. NVM

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