Sharing profiles between 2 households (One with 360 and one with xbox one)

My ex-husband has an xbox 360 and I just got a xbox one.

My ex set up the kids with gmail account and linked them to his 360 and he is the adult profile.  When I tried to add my kids to my profile on my xbox one it didn't work.  I've been on the phone 3 times today to try and get this sorted out.

The last person told me that my ex had to disconnect himself as the parent so I can add myself and then we could be a family but we are not sure how this will work or even how to disconnect his profile from the email/xbox profile. 

Is there a way to set up the same kids email with 2 different parents in 2 different houses on 2 different systems?

My boy plays skylanders swap force and would like to move from house to house and be in the same place.

Thanks,

Tava

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Not what I know of. But if you ex willingly help you set up. You can haved there profile on your XB1. And there profile on his 360. That all I can come up with. Unless another XCA have another way to do this.

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