We got a xbox 360/250GB for Christmas. It is for my 12 yr old son. We could not set it up under his name and email. First I had to go xbox.com to set up a profile using my normal email address. Then I was told I had to set up a MICROSOFT email address because it didn't like my regular AOL one. I set that up. So now I have an address ending in outlook.com.
It won't recognize my normal address and will not let us access it. The message is "This Microsoft account is associated with a different xbox live profile, try a different account."
This makes no sense at all. It will not accept my password on the aol account & won't allow the outlook account. How do you get thru this?