Serious lag but only on one Xbox

Have a wireless network a 2 xboxs.  Have a Newer model xbox with built in wifi downstairs that had a great connection and no lag during games.  The xbox Im having issues with is my sons.  His is the older model white one and has a adapter.  The network settings say hes full strength but the same games lag really bad in multiplayer.  His is the room next to my office so its only like 10 feet from the router.  The one that works great is downstairs and about 40 feet form router.  Any suggestions?


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Hey there Ragz,

Really sorry to hear your son is having issues with lag.

Could you please post back with this information so we have a better picture of your network:

 What Country/State/Province do you live in? 
Modem brand & model number: 
Router brand & model number: 
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
Things you have tried: 
Is UPnP Enabled? Yes/no/Unknown
Do you have a NAT error? If so, what is your NAT type?
Any Error Codes you encounter: 
Who is your ISP(Internet Service Provider)? 
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

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