Security update preventing me from logging on to xbox live. Says my password is wrong, but it is not.
Tried changing password on xboxlive.com.
Tried deleting account and recovering.
I have no problem logging into xbox live from my laptop.
I have no problem re-downloading my account onto my xbox (which oddly enough requires my email and password)
The problem occurs when this window comes up:
"We need the email address and password for your Microsoft account so we can check and update the security of your Xbox profile."
I so enter my email and password and then this comes up:
"Sorry that's either the wrong password, or the email you entered doesn't have an Xbox Live membership. Please try again, or go to Xbox.com/forgot if you need help. Code: 80048821"
Why is this happening?