Security check

today i try sign in on my xbox live username but it asks that i have to sign in with my email and password for a check update so they can update the account.

but the problem is i cannot log in to the email i put there. i tryd to change the email but i couldnot find a way to do it.

i looked a way to see my Current email adress i use.. but therefore i have to be signed in the xbox live account to see it in my xbox wich i cannot LOG IN.. verry dumb way.. it showed me......

so basicly i want to know how i can change the Email adres i use on my account. or send a ticket..

This account is just created few secs ago to put a messege here.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Hey there Cleric!

Just to be sure we understand: You don't have access to the email tied to your main Xbox Live Account and therefore you can't change the email?

If that's the case, the next course of action would be to use the Contact Us page to set up a support call with an account specialist. If they're unable to assist, I suggest asking to be escalated to the Advocacy Team, who specializes in this type of thing. They'll be best equipped to assist.

I hope this helps. Let us know if you have any questions. =)

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