Unable to save screenshots or clips. Also, when I attempt to sign up for Xbox Rewards, I'm given a message stating I don't even have a Live account. I just tried redeeming my 14 day Gold trial today on the Web, which seems to have been successful, although I can see no difference with either of these problems. Should mention the only game I've played so far is Fallout 4. New to the Xbox platform, but used an old Hotmail account when I setup the Xbox over three weeks ago.