Screen tearing issue! Please help!

Ever since I installed AC II to my console, I have noticted that my TV screen has been caring- from CMZ, MInecraft, and even the dashboard! Is there anything I can do? 

 

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Last updated July 4, 2018 Views 3 Applies to:

Sorry, but what is caring?  Do you mean tearing?

 

Can you please be more specific?  What do you see on the screen?

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I did try to switch around cables, and it did not do much. However, playing on SUPER low quality (480p and such) seems  to lower it by a smigit.

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I did, I will admit things have improved, but not by a whole lot. Any other ideas ?

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Well, when ever I look around in the game, towards the top of the screen there is something known as "Screen tearing" in which little lines go all across the screen. This problem popped up only recently. I am used to it in BF 3, but now it is showing in most if not all my games and my dashboard.

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If this in since the AC2 installation, delete the installed game and see if things change.

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Hey again Grunt, thanks for the reply. Have you also tried this on multiple TVs? If you see the same issue after trying different cables and TVs, I'd assume the console is the cause here. At that point your best bet would be to set up a repair. You can start on our "How to get your Xbox product repaired" guide and set up the repair online. Let us know how that goes, thanks!

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Hey there Grunt! Can you ensure that your AV cables are connected snugly and properly to the console and TV? Also, if that doesn't improve things, try using different cables to see if you see the same thing. Let us know, thanks!

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