Screen problem on Xbox One - Green/purple lines

Evening all,

Could really do with some help figuring out this issue with my Xbox One. Turned it on this evening to be greeted by this nasty looking screen.. Any ideas what is causing it? 

The Xbox is loading fine apart from the screen and I checked the tv and its working fine otherwise.

Praying this isnt the screen of death. Its only 18 months old.

[View:http://i60.tinypic.com/2laq1ic.jpg:550:300]

 

 

Question Info


Last updated July 4, 2018 Views 601 Applies to:

Wiggle the cable end on the console that goes out to your TV. Mine is faulty and I get the same lines from time to time, but giving that cable end a wiggle usually fixes it until someone comes stomping through the living room.

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Hi here are something you could try out.

1. Ensure your Xbox and power supply is in a well ventilated placed and on stable surface.

2. Try another HDMI port and if this doesn't work try another TV.

3. Try a friends HDMI.

4. Try adjust your screen settings and follow instructions from this link:
support.xbox.com/.../adjust-display-settings

5. If you decide to send your console to repair try a factory reset.

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