17/01/2012 I initially bought my 12 month XBL membership for £39.99 as usual and was charged and everything was fine. Recently, I lost my credit card and had to get it cancelled so Microsoft cancelled my live even though they had already received a payment? I accepted this and then I was looking into buying live back with my new card and it was saying that I needed to transfer the £39.99 onto the old card to recover the costs, so I assumed that this would re-activate the 6 months of my 12 months I initially bought, but I have payed that extra 39 and still I have not been given any XBL. So effectively I have payed £80 pounds for some 6 months of live, and I am still stuck without XBL?
what can i do?