Says I'm connected to XBox Live but doesnt let me play games online?

This problem has been occuring the last month now.. I can join my friends party's and stuff but when I sign in it takes a super long time to load the dashboard and then it doesn't even show the marketplace stuff on it. It just shows connect to xbox live on every page. When I try to play blackops 2 it says connecting to online service for a minute and then says cant connect. I've tried re setting the modem and the router plenty of times it just didnt work. So today I tried to find a solution and I deleted my profile and cleared the cache on my hard drive. And when I tried re downloading my profile it fills 25% of the bar and then says "Sorry, Xbox LIVE profiles cant be downloaded right now. Try again later.                                 80004005

 

Question Info


Last updated July 4, 2018 Views 38 Applies to:

you need to reboot your system first clear system cache, then proceed to reboot modem and router this is called a powercycle, turn off everything connected to internet, then unplug modem and router, wait 5 mins then plug in modem, wait 3 mins then plug in router wait an additional 3 mins then fire up xbox first, and try that hopefully between the two your problem will be solved. let us know if it works?

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you may also want to try after that redownloading your profile. you may have corrupt profile but clearing system cache will remove bad files.

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