Same email, different gamer tag

When I tried to sign into xbox one I was told there was an error and to go to I did this, couldn't see anything wrong then noticed I had been given a gamer tag PurebredTomb2 when the gamer tag originally assigned to me through my account, and the one I have been using, was StretchySalmon6. As a result I can't login to my xbox one. please help! Thanks

Question Info

Last updated July 5, 2018 Views 1 Applies to:

Hey StretchySalmon!

In all honesty, you're best bet is probably going to be to talk to Xbox Support. You can reach them: or at 1 (800) 4-MYXBOX (1 800 469 9269) I would recommend choosing the issue for 'My Account' and explain to them what's going on. It's possible there could be a typo making a mess of things or that your account got split up somehow.

Good luck!

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